Manufar Tallafi

Lokacin Tallafi:

Plugin guda ɗaya ko membancin VIP duka sun haɗa da watanni 12 na daidaitaccen tallafi.

Lokacin tallafi yana farawa ne da zaran an isar da manhajar ga mai amfani.
A lokacin tallafin, ana ba mai amfani sabis na tallafi bisa tsarin lokacin ba da amsa na sa’o’i 24, wato za a tura amsoshi ga buƙatu ko tambayoyin da mai amfani ya aiko da wuri-wuri a cikin sa’o’i 24 bayan an karɓa, in ban da Asabar da Lahadi. Galibi ana ba da amsa a cikin ‘yan sa’o’i, ko ma nan take.

Bayan cikar lokacin tallafi na watanni 12 da ke ciki, Mai amfani zai iya siyan daidaitaccen tallafi akan $49 a kowace shekara, ko kuma ya yi amfani da hanyoyin tallafi na kyauta (duba ƙasa).

Daidaitaccen Tallafi ya haɗa da:

• Amsa tambayoyi game da amfani da Manhajar;
• Ba da umarni don daidaita Manhajar gaba ɗaya;
• Jagora na asali don sauye-sauyen fasali;

Gyara matsalolin manhaja (bug fixing):

In ban da lokuta da sauye-sauyen lamba (code) da Mai amfani ya yi suka haifar ko kuma matsaloli tare da kamfanin karɓar baƙuncin yanar gizo (hosting) na mai amfani;

Sauye-sauyen fasali ƙanana:

Sauye-sauyen ƙirar tsari (template) ƙanana (misali maye gurbin kowane hoto a shafin gaba; canza taken shafi, canza kalmomin shafin gaba da sauransu);
Ƙananan daidaita tsarin tsari (daidaita kayayyaki 1-3, daidaita saitunan tsarin da sauransu).

Idan mai amfani ya canza lambar (code) Manhajar, to Tranzly ba ta ɗauki kowane alhaki ba game da daidaiton aikin tsarin.
Haka kuma a wannan yanayin, gyara kowace matsala ko kuskure ba ya cikin daidaitaccen tallafi kuma za a yi shi akan ƙarin kuɗi.

Daidaitaccen Tallafi ba ya haɗa da:

• Sauya fasalin Manhaja:
• Sauya aiki/yanayin aiki;
• Ƙirƙirar sabbin fasaloli;
• Haɗa plugins na wasu daban (third-party);
• Sauya ƙirar tsari (template);
• Sauya hotunan da abokin ciniki ya bayar (canza girman hoto, yanke hoto da sauransu). Duk wani hoton da abokin ciniki ya bayar za a sanya shi a shafin kamar yadda yake.
• Sauya ƙirar/tsarin shafi ciki har da amma ba a iyakance ga: canza launuka, nau’ikan rubutu, tazara (margins), gefuna (borders) da sauransu.
• Ƙirƙirar kwafin ajiya (backup);
• Daidaita sabar (server) mai amfani;
• Gyara matsalolin da sauye-sauyen lamba (code) da/ko daidaita sabar da Mai amfani ya yi suka haifar;
• Magance matsalolin manhajojin wasu (third party);
• Saita ko gyara plugins ko fasalolin da Mai amfani ko wani na daban ya ƙirƙira;
• Koyar da HTML, PHP da sauran fasahohi, in ban da waɗanda aka bayar a cikin Jagorar Mai Amfani da sauran takardun bayani da ke kan gidan yanar gizonmu;
• Daidaita yanar gizo ko sabar SMTP ta Mai amfani, MySQL, hanyar sadarwa (network) ko wata sabar daban da kayan aiki (hardware).

Hanyoyin Daidaitaccen Tallafi:

Dandalin tallafi (Duk abokan ciniki)

– Sabis ɗin tikitin tallafi yana ba mai amfani damar ƙaddamar da cikakken tikitin buƙatar tallafi da kuma bibiyar matsayinsa;
– Abokan ciniki ne kawai ke da damar shiga dandalin!

Imel (VIP Kawai)

• – Ana iya tura tambayoyin kafin siye ta imel.
• – Membobin VIP ne kaɗai ke da gatan tura tambayoyinsu da buƙatun tallafi ta imel ko ta amfani da fom ɗin tuntuɓa da ke kan gidan yanar gizon Tranzly;
• – Za a tura imel ɗin abokan cinikin plugin guda ɗaya zuwa dandalin tattaunawa.